No internet (red light no fibre connection / error)

[wireless]

Hey guys, I need help. My telus wifi hub router is not working as the Wifi signal is blue but the internet is red with the detailed sign as (no fibre connection/error) I don’t know how to help fix this. I restarted the router unplugging it and back but it’s still red. Any help?


More... (https://forum.telus.com/t5/Internet-Home-Phone/No-internet-red-light-no-fibre-connection-error/m-p/134243#M33147)