wireless
02-27-2023, 02:17 PM
This was just done on Saturday and I have had nothing but problems with the internet, including losing service in the main floor of my place - printer not working. - web pages not loading. I'm very frustrated and unhappy. I don't know why it was changed to 2.4 & 5.0 g without my permission - I want my previous set up back which was working throughout my home and the only issue I was having is that when watching youtube etc. on tv, there would be intermittent periods of buffering and then it would resume.
I feel like I did not know what was going on with the upgrade and wasn't asked if I wanted to move up or what the complications/problems were going to be.
It's not been 4 hours straight on Saturday and 2 subsequent calls that resulted in no results and a lot of time spent.
Can anyone help me? I'm not buying a new printer or paying for some other piece of equipment that apparently I might need to do because Telus agent decided to move me over to 2.4 & 5.0 g
Now a service technician is supposed to be coming out but in the meantime I have to print and I can't and I keep losing my internet connection and then I have no internet connection in my main floor bedroom causing high usage of my mobile date.
Help!!
More... (https://forum.telus.com/t5/Internet-Home-Phone/Internet-upgraded-to-2-4-5-0-g-how-do-I-get-it-returned-to-my/m-p/134395#M33174)
I feel like I did not know what was going on with the upgrade and wasn't asked if I wanted to move up or what the complications/problems were going to be.
It's not been 4 hours straight on Saturday and 2 subsequent calls that resulted in no results and a lot of time spent.
Can anyone help me? I'm not buying a new printer or paying for some other piece of equipment that apparently I might need to do because Telus agent decided to move me over to 2.4 & 5.0 g
Now a service technician is supposed to be coming out but in the meantime I have to print and I can't and I keep losing my internet connection and then I have no internet connection in my main floor bedroom causing high usage of my mobile date.
Help!!
More... (https://forum.telus.com/t5/Internet-Home-Phone/Internet-upgraded-to-2-4-5-0-g-how-do-I-get-it-returned-to-my/m-p/134395#M33174)