wireless
05-12-2023, 10:00 PM
Today I tried to:
- upgrade my iPhone online via Telus Hub. It wasn't working
- so I walked down to the nearest Telus - they recommended instead that I call customer service
- called customer service and waited for 2hrs - explained my situation again, and they couldn't upgrade my phone because their networks wouldn't work and that I should try it online
- I tried online again and it didn't work
- they told me they would call back in an hr - they didn't.
Are you folks actively trying not to get $?
Today was frustrating
More... (https://forum.telus.com/t5/Internet-Home-Phone/3-Hrs-of-my-day-today-trying-to-upgrade-my-phone-and-plan/m-p/136396#M33574)
- upgrade my iPhone online via Telus Hub. It wasn't working
- so I walked down to the nearest Telus - they recommended instead that I call customer service
- called customer service and waited for 2hrs - explained my situation again, and they couldn't upgrade my phone because their networks wouldn't work and that I should try it online
- I tried online again and it didn't work
- they told me they would call back in an hr - they didn't.
Are you folks actively trying not to get $?
Today was frustrating
More... (https://forum.telus.com/t5/Internet-Home-Phone/3-Hrs-of-my-day-today-trying-to-upgrade-my-phone-and-plan/m-p/136396#M33574)