Internet schedules

[wireless]

I recently had a Telus pure fibre modem and router installed. I have the Telus Connect app, have created profiles for my family members, and have added devices. There is no option for adding schedules on the profiles. How can I add schedules? (I have checked here on the forums and it looks like there should be “add a schedule” under each profile, but it doesn’t appear on mine). And the pause buttons don’t work at all, it says 0 devices are allowed to be paused. What is going on?

More... (https://forum.telus.com/t5/Internet-Home-Phone/Internet-schedules/m-p/137601#M33865)