Internet Usage Stats Not Showing

[wireless]

I added the SHUDDER streaming service through Amazon Prime ( only .99/month for 2 months ) on the 12th and watched a lot of movies over the first few days. I was curious just how much extra GB's I was using so I checked on my personal profile section and nothing was showing except how much usage I had gone through for July up to the point. When I check my " Daily Usage " everything is blank and I get the following message: Your daily usage will appear here once you start using data. And when I check my " Past Cycles " all I get is this message: Looks like you don't have any past usage yet. Until last week there was never any problem as I could see what my daily use was and what my past cycles looked like. I called Customer Service last Friday and they said that the issue would be escalated and to expect a fix by early this week but it's still not working properly. Is anybody else here having this problem ????


More... (https://forum.telus.com/t5/Internet-Home-Phone/Internet-Usage-Stats-Not-Showing/m-p/138372#M33974)