wireless
11-26-2023, 06:44 PM
So…
I tried out Telus internet back in September. Within a few days it was out for a couple of hours and had unreliable speeds so I cancelled and they assured me there were going to be no charges since it was within the free cancellation period.
Fast forward to Oct, Nov and now Dec.
I am still getting an email for outstanding charges. I’ve called in last month and they confirmed they’ve fixed it in the system and now another bill has come in. What am I supposed to do.
More... (https://forum.telus.com/t5/Internet-Home-Phone/Emails-Keep-Coming-In-for-Cancelled-Services/m-p/142516#M34825)
I tried out Telus internet back in September. Within a few days it was out for a couple of hours and had unreliable speeds so I cancelled and they assured me there were going to be no charges since it was within the free cancellation period.
Fast forward to Oct, Nov and now Dec.
I am still getting an email for outstanding charges. I’ve called in last month and they confirmed they’ve fixed it in the system and now another bill has come in. What am I supposed to do.
More... (https://forum.telus.com/t5/Internet-Home-Phone/Emails-Keep-Coming-In-for-Cancelled-Services/m-p/142516#M34825)