Package in mail

[wireless]

I was sent a package from Telus in the mail with equipment to finish setting up my internet but I never received it and it was returned to sender. I’ve tried calling Telus but no one has helped me. Will the package be sent out again?

More... (https://forum.telus.com/t5/Internet-Home-Phone/Package-in-mail/m-p/142992#M34891)