wireless
12-14-2023, 09:54 PM
I was promised by support a call at 10:00am today. No call
Your response yesterday was encouraging.
That was the first email I have received from telus in 6 days.
I did subscribe to email and text notifications.
Three different times in fact.Not one reply at all.
After numerous calls I was promised follow up calls.Zero calls.
As for site disruption ,if you drill down on the status page my residence isn't even on the map.
https://forum.telus.com/skins/images/11F82601089BC2041B1713692B2AD4F9/responsive_peak/images/image_unmoderated.gif
I checked your staus page this morning.
I see that the less expensive services (phone / 911 )have been saved for last.
I guess that's why telus repaired services which generate the most $ have been repaired first. ( tv and interenet)
So much for contacting emergency services.
Here I would have thought 911 would be the top priority.Alas not to be.
Still waiting for that friendly future.
Phony-Baloney
More... (https://forum.telus.com/t5/Internet-Home-Phone/Ogden-phone-service-911-still-down-Day-7/m-p/143476#M34982)
Your response yesterday was encouraging.
That was the first email I have received from telus in 6 days.
I did subscribe to email and text notifications.
Three different times in fact.Not one reply at all.
After numerous calls I was promised follow up calls.Zero calls.
As for site disruption ,if you drill down on the status page my residence isn't even on the map.
https://forum.telus.com/skins/images/11F82601089BC2041B1713692B2AD4F9/responsive_peak/images/image_unmoderated.gif
I checked your staus page this morning.
I see that the less expensive services (phone / 911 )have been saved for last.
I guess that's why telus repaired services which generate the most $ have been repaired first. ( tv and interenet)
So much for contacting emergency services.
Here I would have thought 911 would be the top priority.Alas not to be.
Still waiting for that friendly future.
Phony-Baloney
More... (https://forum.telus.com/t5/Internet-Home-Phone/Ogden-phone-service-911-still-down-Day-7/m-p/143476#M34982)