wireless
12-16-2023, 01:31 AM
@cpantelis (https://forum.telus.com/t5/user/viewprofilepage/user-id/68529)
@others
First time here. I hope it is helpful to those who come up upon the same issues.
After reading the original, now locked post, I discovered the same issues a few days ago. I have never had an issue up until last week on my older equipment.
https://forum.telus.com/t5/Internet-Home-Phone/Google-Maps-How-to-solve-Organization-Administrator-issue/td-p/118414
Was there a different fix that was not posted??
I now have a 2023 MacMini M2 and a 2022 MacBook Air M2. And 2 relatively new iPads and some older iPhones.
Running MS Office 2021 on the Macs and prefer to use the Outlook Client (LEGACY) for email.
No problem with the MacBook but a problem on both of the users of the MacMini. My side quotes my @telus.net and other side quotes my wife's @telus.net as being the culprit.
It's only an issue with the MacMini.
I don't really understand why this is a customer issue. To me it is a Telus issue that needs to be fixed as the error points to the administrator that gave me the Telus.net email address. And that is Telus, is it not?** I can imagine how many customers out there don't bother fixing, don't know where the problem stems from or are not techie enough to fix it. And have read that some spent a lot of $ for an onsite tech and many hours on the phone somewhere other than with Telus support. ** Or is it a Telus issue that Gmail can put in a fix (for Telus Gmail Suite customers)?
And just to mention, I have never been happy with the Telus.net email once it moved to the Gmail platform, so effort and time spent on my behalf was going to be minimal. Nevertheless, I proceed to do the recommended fix.
Take note of your TELUS email address: example@telus.net That was ok.
Replace the @ sign with the % sign. You now have: example%telus.net This was ok.
Enter that information in the username field and add @gtempaccount.com at the end to complete it, as shown in the image This did not take and where the Telus recommended solution ended for me.
So at this point I had 3 ideas. ( I had no intention to contact Telus for support )
1. Call Telus and have all my Telus emails and Aliases cancelled and move to another email option.
2. Delete the Telus emails in Outlook and Apple email clients and log off the Telus emails on the Gmail web page and then forward the Telus.net mail to another email account and advise every one to quit using my Telus.net email.
@others
First time here. I hope it is helpful to those who come up upon the same issues.
After reading the original, now locked post, I discovered the same issues a few days ago. I have never had an issue up until last week on my older equipment.
https://forum.telus.com/t5/Internet-Home-Phone/Google-Maps-How-to-solve-Organization-Administrator-issue/td-p/118414
Was there a different fix that was not posted??
I now have a 2023 MacMini M2 and a 2022 MacBook Air M2. And 2 relatively new iPads and some older iPhones.
Running MS Office 2021 on the Macs and prefer to use the Outlook Client (LEGACY) for email.
No problem with the MacBook but a problem on both of the users of the MacMini. My side quotes my @telus.net and other side quotes my wife's @telus.net as being the culprit.
It's only an issue with the MacMini.
I don't really understand why this is a customer issue. To me it is a Telus issue that needs to be fixed as the error points to the administrator that gave me the Telus.net email address. And that is Telus, is it not?** I can imagine how many customers out there don't bother fixing, don't know where the problem stems from or are not techie enough to fix it. And have read that some spent a lot of $ for an onsite tech and many hours on the phone somewhere other than with Telus support. ** Or is it a Telus issue that Gmail can put in a fix (for Telus Gmail Suite customers)?
And just to mention, I have never been happy with the Telus.net email once it moved to the Gmail platform, so effort and time spent on my behalf was going to be minimal. Nevertheless, I proceed to do the recommended fix.
Take note of your TELUS email address: example@telus.net That was ok.
Replace the @ sign with the % sign. You now have: example%telus.net This was ok.
Enter that information in the username field and add @gtempaccount.com at the end to complete it, as shown in the image This did not take and where the Telus recommended solution ended for me.
So at this point I had 3 ideas. ( I had no intention to contact Telus for support )
1. Call Telus and have all my Telus emails and Aliases cancelled and move to another email option.
2. Delete the Telus emails in Outlook and Apple email clients and log off the Telus emails on the Gmail web page and then forward the Telus.net mail to another email account and advise every one to quit using my Telus.net email.