Booking a technician earlier>?

[wireless]

Telus hardware has gone down on our home internet/wi-fi and I can't seem to book a technician in sooner than 2 weeks out. I am wondering if I could have service sent to my home sooner? If I were to change my services or change the provider, they would have a tech at my house within a day or two tops, so what is the hold up>?


More... (https://forum.telus.com/t5/Internet-Home-Phone/Booking-a-technician-earlier-gt/m-p/144034#M35092)