Problem connecting devices to modem

[wireless]

I have a Honeywell thermostat which connects to the internet via a redlink internet gateway. I have issues connecting the redlink to the internet via cable and I was told it is a common issue with the white Telus modem. Previous solutions talk about enabling a 'bridge' connection but my admin portal does not seem to have that option (and my portal looks nothing like what previous posts on this subject have shown)


More... (https://forum.telus.com/t5/Internet-Home-Phone/Problem-connecting-devices-to-modem/m-p/144933#M35286)