Telus has jumped the shark
 

The backdoor rate increase cutting the bundle discount rate was bad enough. Total lack of customer service responsiveness is the final straw. Outdated technology, service cutbacks, outrageous rate hikes to support fibre for Vancouver and nowhere else, and total disregard for service, after signing a "Service Agreement" to boot. Loyalty means nothing to Telus, so it will no longer mean anything to me either. Teksavvy just cut their internet rates AGAIN, time to tell the big guys where to go.


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