How the big 3 can improve customer service ... turn on HD Voice for customer service!
 

Yeah, it's not as simple as flipping a switch, they'd have to turn on G722 for their VoIP callcenter then transcode to be compatible with AMR-WB (Cellular HD Voice). But god damn, wouldn't it be so amazing if a phone company had their own latest tech enabled so that their staff could hear...

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