Cannot Change Optik TV "You Pick 6" Theme Packages
 

I have been attempting since I had moved into my new apartment to alter the theme packages that were automatically chosen for me for the "You Pick 6" package that I opted for. I have gone online to remove the ones I do not want and add the ones I would like instead. Once I press the "Submit Changes" button, it loads fully, and then an error message says it is "unable to submit changes at the moment" and to "try again later". I have attempted to do this on my phone, on my laptop and on my tablet and I cannot for the life of me figure out what it is I am doing wrong?

I would prefer to have this issue resolved without contacting Telus directly by phone or whatnot as I have played "phone tag" with them one too many times lately. I will obviously as a last resort, but I thought it be best to post something here and see if this is an issue any other Optik TV users are facing.


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