Internet Outage in New Westminster, BC
 

My internet service started to drop last Tuesday, June 12, 2018. Yes, that's right. 7 days of unreliable services from TELUS and different versions of why the signal is dropping. Until Sunday, the 17th, I was told there's an outage in the area since Saturday, June 16th. Called in five (5) times so far and not a single person can tell me the 'cause' of outage and when the service will be back on...
Is there a 'terms and conditions' somewhere in my contract that says if TELUS cannot perform...I get to cancel the contract and take my money somewhere else???


More...