After the switch to fiber now cannot play recordings on pvr
 

Switched from copper to fiber , now get an error message when trying to watch my recordings "some recordings may belong to a different account and cannot be played"
I cannot watch any recordings in my pvr from prior to the switch.
I am using the same cable box when i was on the copper line as I own it ISB7150.
How do I get authority to watch my recordings


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