Disappointing experience with Telus
 

I had a year long rental where Telus internet was included in my rent. When my lease ended, I took my telus modem to Canada Post, which promptly lost it and Telus kept charging me for internet AND the lost modem although I didn't even live there anymore! But the best part of it is that they contacted me 7 months later to let me know that they sent my debt to collections! They didn't even bother to check my current address or to email me with their concerns. I called Telus 10 times, and nobody even tried to solve my issue. Suffice to say, I will never again get internet or anything else with Telus. Their only purpose is to make money off of people.


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