Internet modem tied to address? No need to return to Telus
 

Hey everyone, I was wondering if this is accurate. I was speaking to a Telus rep over the phone because i had to cancel my internet as I'm moving out of the country. I asked how do I return the internet modem (the new advanced modem for fibre) and they said I didnt need to as it is tied to the address and not the individual. I live in a condo unit downtown Calgary so maybe this is why? Please advise just in case she may be misinformed. Thank you all.

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