Telus PureFibre All Inbound Ports Blocked in Bridge Mode
 

I recently got PureFibre internet installed but the connection only partially works.

I need to use my own router with the connection and I have set the T3200M to bridge mode and connected my router to port 1. All inbound connections to my router fail. I confirmed that it wasn't my router by running nmap from an external server and doing a packet capture on my switch's monitor port, which show no packets.

Port forwarding on the T3200M does work as expected with inbound connections working. In order to rule out a modem issue, I bypassed the modem by connecting the GPON SFP directly to my switch and I have the same issue.

I am not using Telus for phone or IPTV.

To summarize:
- T3200M in gateway mode: inbound connections successful
- T3200M port 1 bridge mode: inbound connections fail
- SFP direct: inbound connections fail

Calling tech support was unhelpful. Does anyone have a contact with Telus support who can help fix this problem?


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