Channels "Pushed" to the Guide
 

I am a long-time and mostly-satisfied Telus Optik customer. The primary ongoing annoyance I run into is with my on-screen guide. I subscribe to only a few of the channel packages. I have set up my Guide (on two TVs) to display only the channels to which I subscribe or which I actually use. Mostly this works well. However, Telus is constantly "pushing" channels to my guide. These are often information channels, PPV channels, and even sometimes diversity channels in languages I could never hope to understand. The most annoying of these channels happens each Christmas season, when I suddenly find my Guide showing the Santa Tracker, which Telus prevents me from deleting until they feel the season is well past.

I often find several new channels a week displayed on my guide. So, for two televisions, I have to walk my way through the settings menu on each, deleting these unwanted Items. I have grown to treat the practice as equivalent to weekly household dusting. But it is annoying. Frankly, I cannot recall a single instance in which a "pushed" channel has caused me to want to make use of it going forward.

Surely there ought to be a setting where I can do the equivalent of lock my on-screen Guide?

I would not be unhappy to receive an email notice once a month to tell me what Telus is promoting. But can we not find a way to allow me to control my own Guide?


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