Why were the copper Internet plans increased by $5, but not the PureFibre plans?
 

I just noticed my plan increased by $5. I'm on the Internet 75 package, meaning it costs $105/month at regular price. How come PureFibre plans didn't see the same price increase?

Also, why is the Internet 75 plan $105/month and PureFibre Gigabit Internet $135/month? It doesn't make sense that customers are paying 78% percent of the price of PureFibre Gigabit, but only receiving approximately 7% of the performance.

My biggest issue with the overcharging of the copper Internet plans is that I can't even upgrade to PureFibre. I've been contacting Telus support at least once or twice a year since 2015 to find out when my area will be eligible for PureFibre, and I'm still waiting!!!! I also live in a newer part Edmonton.

While many customers wait for PureFibre availability, Telus is gouging them for being stuck on an inferior connection. This is ridiculous!


More...