New internet, not getting close to 2.5gb
 

Hey,
So we signed up for internet on the 7th and we selected their 2.5gb internet as it is the best offered. The best we have seen is 1gb download. I called and talked to Telus and they sent their technician back in to check and he said everything looked good.

Is there a chance that we have the wrong parts installed?
Also, all the Ethernet cables they used were CAT5, and I am under the impression that for 2.5 you need CAT6?

Any help would be awesome,
Thanks!


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