Telus Call Back Feature Doesn’t Work
 

This has happened to me a bunch of times now, including today… wait time is over an hour (no surprise) so I request a call back. Problem is, when I get the call back and given option to press 1 to accept, it doesn’t recognize it!!! I keep pushing one and then recording says “we will try again later”. Argh!!! I absolutely despise trying to call telus.

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