New Service Agreement
 

I spoke with an agent on the phone about switching to Telus fiber internet. After some discussion a dollar figure after all promotions was quoted for the service. But when the Critical Information summary was emailed to me about an hour later it indicated that the service was $ 10 more per month than what was verbally agreed upon. How should I go about correcting this? I could provide the agents name and approximate time of conversation if required.


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