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Old 02-24-2018, 08:32 PM
wireless wireless is offline
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Join Date: Feb 2012
Posts: 87,783
Default I can no longer get CTV Go access without logging in with a Telus password

Only Telus Optic TV logins are acceptable, whereas I have Telus Satellite TV.
Communicating with CTV, I got this reply: "Unfortunately, the only way to access the locked content and live streams on CTV GO you must sign in with login credentials provided by your television service provider. It seems that Telus does not provide access to Telus satellite customers. We apologize for the inconvenience. I would highly suggest contacting your provider with your concerns as other providers do provide access to their satellite customers."

I have now both contacted and escalated my request through Telus. I have now been directed here to the forums to make a request.

I make known my request that Telus add Satellite TV to the CTV Go acceptable logins.

Much appreciated.

Mara



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