Rocky Rapids, a small town outside of Drayton Valley, Alberta, is home to nearly 500 people. We are less than a 10 minute drive from Drayton Valley, but have nearly zero cell service and no hard-wired internet or TV service. Telus needs to move in on this area. I have lived here for nearly 5 years and am fed up dealing with cell boosters and rural-grade wireless internet connections.
I have called Telus on many occasions to explain the situation but everyone I talk to says "they have no information for me on whether or not that area will be serviced in the future".
Is there any way I can talk to someone higher up on the customer service chain? It's crazy that we're so close to a town with a hard-wired fiber network. Not to mention the lack of cell service.
We need a tower and some fiber!
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