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Old 03-22-2021, 08:51 PM
wireless wireless is offline
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Join Date: Feb 2012
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Default Internet/Wifi interruption every evening at 9:00 pm

Our internet/wifi stops working every evening at 9:00 pm, and it takes about 20 minutes to recover. So everything is disrupted, no WIFI at all. Every device connected, including cell phones, computers, Optik TV loses WIFI. We get a message on our TV "Television signal has been lost" with a list of instructions to try, which do not help. So far Telus has replaced our modem, twice...removed a repeater and replaced that with WIFI-boosters, and reconfigured the lines coming into our house. Resulting in no change.

Is anybody else experiencing the same issue? Why does this happen at the exact same time every evening. Very frustrating. So far no resolution from Telus.


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