Pure Fibre WiFi down many times a day

[wireless]

Pure Fibre was installed in my apartment in Abbotsford, months ago, but the last few weeks I'm finding the WIFI loses signal constantly throughout the day. I understand it may go down sometimes, but this is not acceptable. I was trying to complete a government form the other day and when signal kept going, had to start all over again. Took me two hours to complete something simple. I was on hold for three hours last week and not calling again. Any suggestions?


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