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Old 03-22-2021, 08:51 PM
wireless wireless is offline
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Join Date: Feb 2012
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Default Help in removing an Alcatel-Lucent ONT

Hi there,

Telus had installed this terminal when I first signed up for their fiber services. It is located in a small network cabinet where all the the drops terminate, pictured below:

https://forum.telus.com/t5/image/ser...um?v=v2&px=400

I need to move this device down by about 3 inches to make room for another device. My problem is, it seems completely stuck to the board. It's definitely attached by what feels like two screws or whatever near the top (I can tell because I can pull the bottom towards me by about 3 cm).

I've already tried pushing the device up, left, and right in an effort to "unhinge" it from what I am assuming are two screws. I'm afraid if I use any more force (and I am using a lot!) I'll end up ripping off the back panel or damaging the device itself.

Wondering if anyone here has any ideas or if perhaps I am missing something?

Thanks so much in advance!!


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