Telus Client care

[wireless]

Hi there.
I tried to call the Telus client care numbers multiple times today at 12pm, 1pm and 2pm to set up my voicemail and every time they told me to call back again during business hours. I thought be business hours were 9am to 7pm. Has anyone else the same problem? Is it because I called on a Saturday and during the black friday days? Are there maybe other ways to set up my voicemail?
Thanks in advance!

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