Calgaryn.com - Everything Calgary Forums  

Go Back   Calgaryn.com - Everything Calgary Forums > Cell Phone Talk > TELUS Home Services & Devices
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 11-29-2021, 04:07 AM
wireless wireless is offline
Senior Member
 
Join Date: Feb 2012
Posts: 87,077
Default Sales Malpractice by Telus Representative

I had just recently found out from a Telus representative that my residence have always only had copper lines and not fibre lines. However, 1 and a half year ago, when I was resigning a new contract, I only wanted Internet 75. The Telus representative at that time had told me I had Pure Fibre in my apartment complex and upsold me Internet 150. I know you can't have internet 150 on copper lines. When the technician came and installed my "fibre internet" couldn't even get 150 mb download on his laptop. He told me because the internet speed fluctuates. I have been conned by both the Telus representative and technician. In the beginning, I had ran internet speed test and I could never get 150 download speed.. I thought it's because of the time of day. This is all false.

Through and through, I have been paying $60 for internet 150 that I haven't been getting this 1 and a half years.
I have been a customer of Telus for many years, and this is how they treat loyal customers?


More...
Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT. The time now is 12:35 PM.


Powered by vBulletin® Version 3.6.8
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright 2000-2013 Calgaryn.com