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Old 03-24-2023, 06:30 AM
wireless wireless is offline
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Join Date: Feb 2012
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Default Arcadyn router issues on power outage

Hi guys,

I've had Telus Internet in my home since June 2021. I've have constant issues with this router everytime there is a power outage. When it comes back online it doesn't work properly.

For example, some websites will load and some won't. Some devices will connect and some won't. It's an odd issue. I've tried multiple times to reset the router and unplug/reply after a few minutes.

What I've done to fix the issue is, either wait it out over a few days (it'll fix itself) or call a Telus rep to try and fix it on their end (sometimes they are unsuccessful).

I've had the router changed out to the latest
version Arcadyn late last year. They said that would fix the issues.

I recently had a power outage and same issue again! Its been two days now and it driving me nuts. I'm honestly ready to switch to see Shaw but I don't want it.

I do not run VPN or anything like that. We are on 1gb fiber.

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