Hello! Please note that in order to send money to someone through Venmo, you need to know their email address or phone number. By default, Venmo charges money from your Venmo account. If that account has no money or you don't have enough funds, it will end up in the list of accounts or cards you linked to your Venmo account. When you send money from a linked bank account, debit card, or Venmo balance, the service is free. When you use a credit card, the company charges 3 percent. Judging by the reviews,
venmo customer service is quite good and many customers are satisfied with their work.