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Old 03-13-2024, 12:19 AM
wireless wireless is offline
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Join Date: Feb 2012
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Default Overbilling By Telus Again

I can't believe my eyes when I saw the bill for the month of March, 2024! I was charged for $140.97! I had a home internet plan with Telus since Jan. 26, 2024. The plan says $60/month with the commitment 24 months. Telus overcharged me last month which had been disputed. I thought I will get the "regular charge" this month which is supposed to be $60/month.
I have been Telus customer for over 4 years. I guess loyalty means easy target for Telus! I can't spend another 4 hours on the phone with another Telus agent. For what?! Being abused again!
Is there anyone at Telus can really solve this problem? If not, it's time to leave Telus for ever!


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