wireless
07-20-2017, 03:48 PM
So I've tried twice to cancel a service agreement (that I didn't sign) by calling Telus - I never receive a confirmation email that I cancelled (even though I am promised one). Do I have to submit something in writing? And where am I supposed to mail it if I am?
And WHY does Telus say they'll cancel it over the phone - and then NOT cancel it? I am baffled by this.
More... (https://forum.telus.com/t5/Internet-TV-Home-Phone/Cancel-brand-new-service-agreement-not-past-the-10-days-yet/m-p/74665#M12233)
And WHY does Telus say they'll cancel it over the phone - and then NOT cancel it? I am baffled by this.
More... (https://forum.telus.com/t5/Internet-TV-Home-Phone/Cancel-brand-new-service-agreement-not-past-the-10-days-yet/m-p/74665#M12233)