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View Full Version : Intermittent Connection and Disconnection on Pure Fibre after new modem, splicing, strong signal


wireless
01-14-2022, 09:28 AM
At random intervals my purefibre internet completely disconnects and subsequently reconnects.

I have called tech support, had the modem replaced and resliced. My work video calls are dropping and google home music disconnects. It happens between 6-15 times per day.

I cant continue like this working from home. I paid for a dedicated 24/7 connection to the internet.


More... (https://forum.telus.com/t5/Internet-Home-Phone/Intermittent-Connection-and-Disconnection-on-Pure-Fibre-after/m-p/123329#M30557)