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01-20-2022, 03:34 PM
https://i.cbc.ca/1.6320701.1642625221!/fileImage/httpImage/image.jpg_gen/derivatives/16x9_460/toronto-911-call-operator-concealed-identity.jpg Internal documents obtained by CBC News show how long 911 wait times are more than one-offs in Canada's largest city. Reports, emails, and snapshots of Toronto's 911 call queue paint a picture of an emergency service struggling to retain staff amid burnout-fuelled shortages.
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