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08-07-2022, 11:12 PM
https://i.cbc.ca/1.6506455.1656549284!/fileImage/httpImage/image.jpg_gen/derivatives/16x9_460/air-canada-flight-taxies-on-the-tarmac-in-montreal-in-may-2022.jpg In a Dec. 29 memo, Air Canada instructed employees to classify flight cancellations caused by staff shortages as a "safety" problem, which would exclude travellers from compensation under federal regulations. Some customers have been frustrated to find that policy remains in place.
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