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Old 04-07-2012, 03:13 AM
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Old 08-07-2022, 11:12 PM
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Default Air Canada denies certain compensations claims, calls staff shortages a 'safety-related issue'
In a Dec. 29 memo, Air Canada instructed employees to classify flight cancellations caused by staff shortages as a "safety" problem, which would exclude travellers from compensation under federal regulations. Some customers have been frustrated to find that policy remains in place.


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