wireless
08-29-2023, 07:00 PM
I have an internet outage (seems related to the Nokia modem handling the finer that comes into my house) and a technician needs to come to fix the issue.
Problem is , there are no technicians available and the earliest one can come is in 7 days !!!
Both my wife and I work from home.
Just can’t believe in this day and age it takes 7 days to get someone to fix the issue. Probably would be faster to change to another service provider.
Is there someone at Telus that can be contacted to escalate this ?
thank you.
More... (https://forum.telus.com/t5/Internet-Home-Phone/Escalating-an-internet-outage/m-p/139786#M34338)
Problem is , there are no technicians available and the earliest one can come is in 7 days !!!
Both my wife and I work from home.
Just can’t believe in this day and age it takes 7 days to get someone to fix the issue. Probably would be faster to change to another service provider.
Is there someone at Telus that can be contacted to escalate this ?
thank you.
More... (https://forum.telus.com/t5/Internet-Home-Phone/Escalating-an-internet-outage/m-p/139786#M34338)