wireless
12-15-2023, 06:49 AM
Hello,
I have the “Trash Can” Arcadian modem and have been having issues with my WiFi boosters since the new modem was installed.
Today, I realized that the “first” booster - the booster that was first connected to my modem, has a unique serial number vs the other two boosters connected.
Boosters 2 and 3 have the same serial numbers as each other with the exception of “A or B” at the end of the number.
So,
1st booster: xxxxxxxxx
2nd booster: xxxxxxxx A
3rd booster: xxxxxxxx B
Does this matter?
I am trying to resolve the Telus connect app issues - boosters don’t appear in app but show on modem software. Yes, I have deleted, reinstalled, reset - etc.
More... (https://forum.telus.com/t5/Internet-Home-Phone/WiFi-Boost-A-and-B/m-p/143502#M34991)
I have the “Trash Can” Arcadian modem and have been having issues with my WiFi boosters since the new modem was installed.
Today, I realized that the “first” booster - the booster that was first connected to my modem, has a unique serial number vs the other two boosters connected.
Boosters 2 and 3 have the same serial numbers as each other with the exception of “A or B” at the end of the number.
So,
1st booster: xxxxxxxxx
2nd booster: xxxxxxxx A
3rd booster: xxxxxxxx B
Does this matter?
I am trying to resolve the Telus connect app issues - boosters don’t appear in app but show on modem software. Yes, I have deleted, reinstalled, reset - etc.
More... (https://forum.telus.com/t5/Internet-Home-Phone/WiFi-Boost-A-and-B/m-p/143502#M34991)