WiFi Boost A and B

[news]

[wireless]

Hello,

I have the “Trash Can” Arcadian modem and have been having issues with my WiFi boosters since the new modem was installed.

Today, I realized that the “first” booster - the booster that was first connected to my modem, has a unique serial number vs the other two boosters connected.

Boosters 2 and 3 have the same serial numbers as each other with the exception of “A or B” at the end of the number.

So,

1st booster: xxxxxxxxx
2nd booster: xxxxxxxx A
3rd booster: xxxxxxxx B

Does this matter?

I am trying to resolve the Telus connect app issues - boosters don’t appear in app but show on modem software. Yes, I have deleted, reinstalled, reset - etc.

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