How Air Miles could win back unhappy customers
 

Air Miles is facing plenty of customer scrutiny as frustrated collectors rush to redeem soon-to-expire rewards. One possible solution to avoid such furor in the future would be for rewards programs to adopt clearly laid out industry-wide rules, especially for when they slap on an expiry date.


More...

From http://start.westnet.ca News
News Provided By
WestNet Wireless Internet