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Old 04-07-2012, 03:13 AM
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Old 08-10-2016, 08:39 AM
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Default How Air Miles could win back unhappy customers
Air Miles is facing plenty of customer scrutiny as frustrated collectors rush to redeem soon-to-expire rewards. One possible solution to avoid such furor in the future would be for rewards programs to adopt clearly laid out industry-wide rules, especially for when they slap on an expiry date.


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