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David Wheeler says we put up with frustrations of automated phone systems because we think they'll get improve soon. But until they can learn to "think" like humans, it won't happenhttp://feeds.feedburner.com/~ff/rss/...?d=yIl2AUoC8zA</img> http://feeds.feedburner.com/~ff/rss/...?d=7Q72WNTAKBA</img> http://feeds.feedburner.com/~ff/rss/...S4:V_sGLiPBpWU</img> http://feeds.feedburner.com/~ff/rss/...?d=qj6IDK7rITs</img> http://feeds.feedburner.com/~ff/rss/...S4:gIN9vFwOqvQ</img>
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