Lag on new modem

[wireless]

Hello all. I've just switch to the new modem for a few days now and since then I'm having the exact same issue. My pc game would lag for 1-3 secs every now and then. Last night while watching a stream movie with my wife it disconnected twice within an hour. I had to reload to get it going again. So far it's been nothing but frustration. Now i really want me old modem back. I never had an issue with it except the wifi was bad.

My gaming pc is directly connecting to one of the ethernet port. I tried switching port, reset the modem it didn't help. I also did a speed test and ping test result seems fine. I don't know what to do at this point. Maybe I should request for a modem replacement?


More...