Connecting T3200M to patch panel/home wired network

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I'm looking to hook up our internet (through the T3200M) into our home's pre-wired Cat5e network so we can have wired internet for computers/gaming. For reference, we have a relatively new townhome that was purchased pre-wired with ethernet hookups in 5 rooms. The patch panel appears to have 5 ports that have been wired (1 through 5), which makes sense given the 5 rooms.

The current setup that Telus installed has the ONT in the basement "cable box", with one Cat5e cable going into the patch panel (port 5 on the patch panel). Then in the living room the 3200M is hooked up to a jack in the wall.

I tried moving the 3200M into the basement cable box and connecting the 4 LAN ports on the T3200M into ports 1-4 on patch panel (so one of the ports on the patch panel isn't connected, but that's fine).

However, despite the change, only the living room ethernet jack appears to be working (which is the same one that was used previously). When I try connecting my laptop into the other 4 rooms ethernet jacks, 3 of the 4 don't seem to see any sort of network, and one sees an "unidentified network" that has no internet.

Does anyone have any suggestions on what might be going wrong? I am definitely not a networking expert, so hoping I am missing something simple. Is it possible that something is wrong with the actual wiring of the patch panel/wall ethernet jacks? Or is there something on the application side of the 3200M that I need to adjust? Or something else?

Thanks!


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