Bad Ping/Lag to EA servers/NHL18

[news]

[wireless]

Hey just wondering if theres anything I can try for this problem I have with high ping to EA servers currently. I have tried all of the troubleshooting tips offered from EA support and Telus support. 3 of my friends who live in the same block as me have the same problem, however 2 that are on shaw dont see the same ping results. I have 2 trace routes here to show some info. The results are the same if I use the trace route through cmd prompt/telus router, this one just gives a little more info. Any help is appreciated.


Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
* Unknown Host * 192.168.1.254 1 0ms 0ms 0% 101 / 101 0ms / 7ms
* Unknown Host * 10.139.190.1 2 2ms 1ms 0% 101 / 101 1ms / 5ms
* Unknown Host * 154.11.12.201 3 23ms 100% 0 / 100
* Unknown Host * 38.142.48.233 4 64ms 63ms 0% 100 / 100 63ms / 67ms
te0-0-0-0.ccr21.tyo01.atlas.cogen154.54.84.153 5 148ms 148ms 0% 100 / 100 148ms / 154ms
* Unknown Host * 154.54.140.14 6 142ms 142ms 0% 100 / 100 142ms / 148ms
ae1-40G.msr11.tok4.gblx.net 208.50.203.242 7 140ms 139ms 0% 100 / 100 139ms / 141ms
* Unknown Host * 0.0.0.0 8 0ms
* Unknown Host * 0.0.0.0 9 0ms
* Unknown Host * 0.0.0.0 10 0ms
* Unknown Host * 0.0.0.0 11 0ms
* Unknown Host * 159.153.92.98 12 71ms 71ms 0% 100 / 100 71ms / 77ms
* Unknown Host * 159.153.93.6 13 159ms 100% 0 / 100
* Unknown Host * 159.153.225.67 14 58ms 59ms 0% 100 / 100 58ms / 82ms
fert01-eqx-iad.ea.com 159.153.226.65 15 158ms 100% 0 / 100


Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
* Unknown Host * 192.168.1.254 1 1ms 0ms 0% 102 / 102 0ms / 1ms
* Unknown Host * 10.139.190.1 2 2ms 2ms 0% 102 / 102 1ms / 3ms
* Unknown Host * 154.11.12.201 3 23ms 100% 0 / 102
* Unknown Host * 38.142.48.233 4 63ms 63ms 0% 102 / 102 63ms / 65ms
te0-0-0-0.ccr21.tyo01.atlas.cogen154.54.84.153 5 149ms 148ms 0% 102 / 102 148ms / 160ms
* Unknown Host * 154.54.140.14 6 143ms 142ms 0% 102 / 102 142ms / 143ms
ae1-40G.msr11.tok4.gblx.net 208.50.203.242 7 139ms 139ms 0% 102 / 102 139ms / 140ms
* Unknown Host * 0.0.0.0 8 0ms
* Unknown Host * 0.0.0.0 9 0ms
* Unknown Host * 0.0.0.0 10 0ms
* Unknown Host * 0.0.0.0 11 0ms
* Unknown Host * 159.153.92.98 12 68ms 69ms 0% 102 / 102 67ms / 72ms
* Unknown Host * 159.153.93.6 13 157ms 100% 0 / 101
* Unknown Host * 159.153.225.67 14 56ms 55ms 0% 101 / 101 54ms / 56ms
fert01.abn-iad.ea.com 159.153.226.65 15 158ms 100% 0 / 101




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