Parental Controls on Actiontec t1200 modem

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Is anyone else having issues with the website blocking feature?
After speaking with " Tech support plus" they explained that the Actiontech t1200 and t1000 have a long term unresolved firmware issue that doesn't allow parental controls to work.
After logging into the GUI dashboard - Advanced setting - Website Blocking - any website you enter and save can still be accessed by all devices in your home.

The regular tech support team doesn't even know this is a problem, I've talked to so many agents and finally only the "Tech Support Plus" rep clarified the issue. (This specialized team also bills you to talk to them)
It's really awful that so many tech support agents don't even know about this, it's even worse that so many customers don't even know that the feature doesn't work!

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