Router - Wifi - NVR

[wireless]

Hi All,

I am a service tech for a security company and trying to find a Solution.

When I port forward a clients router for the NVR so they ca use their app when away let’s say port 4020 it works like a treat, but when the client is home and her cell jumps onto wifi all traffic stop via the external address and port. She will needs to turn off Wi-Fi. It’s annoying even for me at my house.

Shaw connections do not do this. You can say on the internal network and it will work via the external address back to the NVR.

No point asking what router. Because we port upto 15 per month.

Side note.... has anyone clued up a way to log into the Telus router via wan. It would be super helpful for tech stuff.

Cheers guys!!

More...